I pay for a RH support contract... and it's a ripoff, if you ask me. Unless you're a MASSIVE company spending MASSIVE dollars... response time is slow. The turn

I pay for a RH support contract... and it's a ripoff, if you ask me. Unless you're a MASSIVE company spending MASSIVE dollars... response time is slow. The turnaround time for a simple issue was like one question and one answer every 24 hours. It took me almost a week to get a simple registration issue worked out. The #rhel channel on FreeNode was WAY more helpful in terms of skill and response time, and that was free. :/ I want to pay, to support them, but I'd like it to be worth it. Currently, it's hard to see where it is.