What system do you use to answer the support emails? I'm looking into this for my small team (4 of us) but don't want to pay the $30+/month it costs to have eac

What system do you use to answer the support emails? I'm looking into this for my small team (4 of us) but don't want to pay the $30+/month it costs to have each of us setup w/ Zendesk. Is it just as simple as forwarding the e-mails to everyone?