5 ms·

Calling a thing a "piece of shit" and leaving a critical review isn't rude behaviour. This isn't tea time at Buckingham Palace.

• tyingq 10y ago
  Your call, I suppose it's subjective. But I personally consider it to be rude. Would it be an appropriate support response to suggest that maybe their phone is a piece of shit?
  • trmsw 10y ago
    It's only rude if you believe that the customer has to respect the hard work and good intentions that went into the product, and make allowances if it doesn't "just work". They don't.
    • tyingq 10y ago
      Similarly, I don't have to make allowances for people that can't manage basic civility. I wouldn't send back food with a "this is shit" comment at a restaurant. Even a fast food place. Because I'm interacting with a human being, and see no reason to be a jerk. As a side bonus, "sorry, this tastes bad, could I get something else?" has a higher likelihood of resolving the problem.
  • deleted 10y ago
    [deleted]