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That reaction is exactly why many companies don't disclose this kind of thing at all. It's better to remain opaque than walk into a bad pr cycle for performing
by sdenton4 10y ago
That reaction is exactly why many companies don't disclose this kind of thing at all. It's better to remain opaque than walk into a bad pr cycle for performing a basically good deed (increasing transparency).
This whole thread is somewhat disheartening, actually. Devs - especially ones developing against a broad hardware ecosystem - need feedback from the field to surface problems. That need must be balanced against privacy.
A golden hope would be an open standard for collection and anonymized storage of telemetry data. It's likely difficult to say exactly what is needed from one os to the next though, once you get into the technical details of what needs to be monitored for useful debugging of major subsystems... So seems far fetched.