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Dark design will become much darker once we start designing for emotions with more intention. Emotionally manipulative UX will spread. It will be combated by U

Dark design will become much darker once we start designing for emotions with more intention. Emotionally manipulative UX will spread. It will be combated by UX designed to implicitly teach emotional responsibility, regulation, and resiliency.

TheOtherHobbes 10y ago
I don't think the latter is the job of UX. I think it may be the job of AI. I'm imagining that a few decades from now everyone will have a personal AI "guardian angel"/personal assistant, which filters and defangs online bullshit, distills the most useful/effective information using its own context aware initiative, and presents it in a form that's customised to be ideal for individuals, given a lifetime of knowledge of each user combined with broader deep insight modelling to maintain an evolving psych profile. Of course this could go horribly wrong. But it's an interesting idea which could be the basis for a Next Generation AI OS - something that isn't just about maintaining files, running processes on threads, and managing a GUI, but is which is psychologically sophisticated and maybe even appears more mature and informed than its owner. Humans are more similar than different, and so are human problems. In the same way that online text has replaced dead media text in a literal way, AI could replace the content and insight of both dead media text and social learning with dynamic evolving summary models.
- sogen 10y ago
  Cool! A personal Navi (Zelda)
- crawfordcomeaux 10y ago
  Your proposed solution externalizes all of the things I said. Instead of teaching humans how to human, it sounds like you're proposing to pawn off that role. That's why it's a UX problem: to make us more human, not less. You know the phrase "First learn to do it right, then learn to do it well"? Maybe let's hold off on externally augmenting humans until we've learned to human properly.
sogen 10y ago
Not so sure on the teach responsibility part, or how so you explain Casinos?
- crawfordcomeaux 10y ago
  Casinos = dark design. Of course they wouldn't teach emotional responsibility.

TheOtherHobbes 10y ago

I don't think the latter is the job of UX. I think it may be the job of AI. I'm imagining that a few decades from now everyone will have a personal AI "guardian angel"/personal assistant, which filters and defangs online bullshit, distills the most useful/effective information using its own context aware initiative, and presents it in a form that's customised to be ideal for individuals, given a lifetime of knowledge of each user combined with broader deep insight modelling to maintain an evolving psych profile. Of course this could go horribly wrong. But it's an interesting idea which could be the basis for a Next Generation AI OS - something that isn't just about maintaining files, running processes on threads, and managing a GUI, but is which is psychologically sophisticated and maybe even appears more mature and informed than its owner. Humans are more similar than different, and so are human problems. In the same way that online text has replaced dead media text in a literal way, AI could replace the content and insight of both dead media text and social learning with dynamic evolving summary models.

sogen 10y ago
Cool! A personal Navi (Zelda)
crawfordcomeaux 10y ago
Your proposed solution externalizes all of the things I said. Instead of teaching humans how to human, it sounds like you're proposing to pawn off that role. That's why it's a UX problem: to make us more human, not less. You know the phrase "First learn to do it right, then learn to do it well"? Maybe let's hold off on externally augmenting humans until we've learned to human properly.

sogen 10y ago

Not so sure on the teach responsibility part, or how so you explain Casinos?

crawfordcomeaux 10y ago
Casinos = dark design. Of course they wouldn't teach emotional responsibility.