Fair enough. Previously his remarks seemed justified to me but I hadn't considered it from this angle before. I agree with you; personal attacks are never justi

Fair enough. Previously his remarks seemed justified to me but I hadn't considered it from this angle before. I agree with you; personal attacks are never justified, and Denis Grisak is valuing his own work over a customer's​ bad experience. In other words, the creator would rather be alone with his product than have customers. That's fine, but in that case it's probably best to reconsider selling it altogether.