Wierd, I read it as "We will work to change your mind about the product so you'll want to change that 1 star to a 5 star." There was no "we won't help unless y

Wierd, I read it as "We will work to change your mind about the product so you'll want to change that 1 star to a 5 star." There was no "we won't help unless you promise to change the review to a 5 star" implied.