5 ms·

Yes, the device the user paid 99 dollars for and is now useless. So for the user to get his money back he has to send back the device.

by Steve0 10y ago

erikb 10y ago
And? That's how it works.
- kungtotte 10y ago
  He doesn't like the customer's tone of voice so he can decide to turn the customer's device into a $99 paperweight? That's not at all how it works. You're being strangely defensive over this whole thread and I'm going to echo another commenter in asking, are you affiliated with Garadget in any way?
  - erikb 10y ago
    That's how cloud services work. If you buy a cloud service, then F up with the cloud provider, your cloud device is worthless. And there's really no problem with it, since you can get your money back. You don't lose any money. > are you affiliated with Garadget in any way? Let's say it's true. Would I say it, after going so far of somehow getting a 2843 days old HN account for it? Or let's say I'm not. Why would I even bother to answer to anyone but a moderator (who would probably send me an email in that case)? So, what's your point? Trying to discredit a discussion partner because you run out of arguments?
- hluska 10y ago
  That's how it works if you're a shitty, unethical company that has no business being involved in the security space.
- stale2002 10y ago
  No. That's probably illegal. Don't break the law. It doesn't matter what fine print the customer signed, if the contract is illegal. Consumer protection laws protect us from this BS.
  - erikb 10y ago
    I don't think that point is as clear as you imagine. Really bricking a device may be illegal (and is probably already contested enough in front of a judge that a lawyer can tell you the details). But this device probably works 100% the same, just the server responds with "Not authorized". So in fact the device is still working perfectly fine.

5 ms·

Yes, the device the user paid 99 dollars for and is now useless. So for the user to get his money back he has to send back the device.

by Steve0 10y ago

Yes, the device the user paid 99 dollars for and is now useless. So for the user to get his money back he has to send back the device.

erikb 10y ago
And? That's how it works.
- kungtotte 10y ago
  He doesn't like the customer's tone of voice so he can decide to turn the customer's device into a $99 paperweight? That's not at all how it works. You're being strangely defensive over this whole thread and I'm going to echo another commenter in asking, are you affiliated with Garadget in any way?
  - erikb 10y ago
    That's how cloud services work. If you buy a cloud service, then F up with the cloud provider, your cloud device is worthless. And there's really no problem with it, since you can get your money back. You don't lose any money. > are you affiliated with Garadget in any way? Let's say it's true. Would I say it, after going so far of somehow getting a 2843 days old HN account for it? Or let's say I'm not. Why would I even bother to answer to anyone but a moderator (who would probably send me an email in that case)? So, what's your point? Trying to discredit a discussion partner because you run out of arguments?
- hluska 10y ago
  That's how it works if you're a shitty, unethical company that has no business being involved in the security space.
- stale2002 10y ago
  No. That's probably illegal. Don't break the law. It doesn't matter what fine print the customer signed, if the contract is illegal. Consumer protection laws protect us from this BS.
  - erikb 10y ago
    I don't think that point is as clear as you imagine. Really bricking a device may be illegal (and is probably already contested enough in front of a judge that a lawyer can tell you the details). But this device probably works 100% the same, just the server responds with "Not authorized". So in fact the device is still working perfectly fine.