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you can also specify on the site which hours you are open. We have a dynamic indicator on our site showing when the phone line is 'open'.

• snprbob86 16y ago
  That's a great idea, but I'd be worried about people forgetting to call later after deciding not to call while the phone line is "closed".
  • johns 16y ago
    If you were really enterprising you could put up a form during off hours that let them specify when they'd like to be called back during on hours.
    • hillel 16y ago
      or have voice mail.
      • johns 16y ago
        Or voicemail. But if you want to really empower your users, let them pick a time to be contacted and then call them then. Voicemail is leave it and forget it and when I call a company and leave a voicemail it feels like a black hole that my message may never escape. Maybe that's just me.