Having been in the same boat, I totally agree with you, parent. I'm VERY quick to refund and work as hard as I possibly can to help people who want my help, a

Having been in the same boat, I totally agree with you, parent. I'm VERY quick to refund and work as hard as I possibly can to help people who want my help, and some people just don't want my help -- for what it's worth, I have many more five-star reviews than one-star reviews on the wares that I peddle, but there are some one-star reviews that are just genuinely inflammatory from people unwilling to work with me to help resolve their issue. It happens.