3 ms·

I honestly sympathize with Garadget a bit more in this case. Some people are just "assholes" that are all too quick to give a one-star review over the slightest

• jimktrains2 10y ago
  > The customer is not always right. "The customer is always right" never meant that customer service should be a door mat, but rather comes from advertising and the idea that consumers will spend their money on products that best fit their needs at the best value. If you sell something noone wants, or at too high a price, you'll gain little to no market share.
  • deleted 10y ago
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• onion2k 10y ago
  This customer may have been an asshole in this situation but that isn't really a good reason to state he's an asshole. For all we know he might spend the rest for his time reading bedtime stories to sick kittens. Judging someone's character based on a single incident isn't a great thing to do.
  • mod 10y ago
    In the context of this thread, what is the difference, really? Should we really have to caveat the accusation with "maybe he's a really nice guy" or something?
  • deleted 10y ago
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  • cyberferret 10y ago
    > Judging someone's character based on a single incident isn't a great thing to do. By the same token, publicly castigating someone because you couldn't get their software to work on your device isn't a great thing to do either. Perhaps the developer sells his gadgets so he can house sick kittens, and he was up all night trying to nurse a particularly sick kitten when the angry email came through??