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Did anyone else find the treatment of "forward dispatch" here strange? Obviously a lot of the things in this article are gross (why the hell does Uber give out
by Bartweiss 10y ago
Did anyone else find the treatment of "forward dispatch" here strange?
Obviously a lot of the things in this article are gross (why the hell does Uber give out badges?), but forward dispatch makes a lot of sense. It convinces drivers to work longer hours by making them more money. Driver downtime is uniformly terrible - it delays rides, diminishes Uber's revenue, and cuts drivers' wages. It's textbook market inefficiency (unmet supply and demand at once), and reducing it is a win for everyone.
Some of the things surrounding forward dispatch are messy, yes. It makes for inaccurate estimates, activating it every login is ugly, and deploying it without a pause button was malicious or idiotic (remember that drivers take hits for rejecting rides). But why is a central piece of this article a claim that a driver-requested, wage-increasing feature really just undermines self-control?