Users game the system all the time. Call an Uber then get in a taxi which drives by before the Uber comes. That's what the cancellation fee is about. A policy

Users game the system all the time. Call an Uber then get in a taxi which drives by before the Uber comes. That's what the cancellation fee is about. A policy you dislike is not an argument for regulation. It's an argument for you to use Lyft, gett or yellow cabs.