I chatted with a Verizon representative the other day, only because their website does not support discontinuation of service to a device. I tried calling and g

I chatted with a Verizon representative the other day, only because their website does not support discontinuation of service to a device. I tried calling and got a long wait and when a "How can I help you?" message popped up I gave it a shot. Worked well, got my problem solved very quickly, not a huge fan though.