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They don't refund, they just credit your account. It didn't count for much after I switched to Lyft entirely. In general, I find Lyft is wholly more pleasant,
by CoolGuySteve 10y ago
They don't refund, they just credit your account. It didn't count for much after I switched to Lyft entirely.
In general, I find Lyft is wholly more pleasant, both as an app and as a customer.
- remarkEon 10y agoIf you push enough, they will. Once I had an 18 hour layover in Honolulu and I decided to go to the Pearl Harbor memorial (sentimental, I know) and Uber was a mess. I got cancelled on, and I cancelled one...both times I was charged the fee. After a few emails of back and forth they actually refunded my credit card instead of just giving me "Uber credits."
- nommm-nommm 10y agoThey will put it back on your card if you ask. It's a dark pattern for sure though.