57 ms·

>"We've underinvested in the driver experience," a senior official said. "We are now re-examining everything we do in order to rebuild that love." This is a pr

>"We've underinvested in the driver experience," a senior official said. "We are now re-examining everything we do in order to rebuild that love." This is a pretty troubling way to phrase using behavioral science to manipulate your employees.

Spooky23 10y ago
Not employees. Free agents, totally independent contractors.
- r00fus 10y ago
  Who have no control over their work schedule or fares among other things. They're technically contractors but the super court in California has ruled otherwise.
  - tehlike 10y ago
    they probably control their work schedule, but not fare?
pbreit 10y ago
In Uber's defense, the article doesn't mention much or anything that isn't covered in Business 101. Encouraging drivers to locate in busy areas does not require behavioral science.
eh78ssxv2f 10y ago
> This is a pretty troubling way to phrase using behavioral science to manipulate your employees. Isn't this pretty common across all companies? Can the HN modifying the ranking of articles be categorized as user manipulation and evil?
- spectistcles 10y ago
  I didn't say manipulation was evil, just pointing out that manipulating someone and calling it love seems more like abuse than love.