4 ms·
She probably had an old DOCSIS 1 modem from a few years ago. You could only get 30MBPS with that. They usually tell you that on the phone when you try to upgrad
by deeth_starr_v 10y ago
She probably had an old DOCSIS 1 modem from a few years ago. You could only get 30MBPS with that. They usually tell you that on the phone when you try to upgrade, but they've been giving free upgrades without you asking in SF. I had to buy a DOCSIS 3.0 modem to get the best speeds.