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Another way to get the advertised speeds is to regularly call and complain. From my experience, they'll dial your speed up, just to stop you from calling in al
by joshfraser 10y ago
Another way to get the advertised speeds is to regularly call and complain. From my experience, they'll dial your speed up, just to stop you from calling in all the time.
- johnbellone 10y agoYou also need to keep in mind if you bought your own modem that you may need to upgrade the firmware (or worse case, a new modem) to get advertised speeds. This generally is advertised as 8x4 channels or better. My old surfboard tops out at 150Mbps.
- gergles 10y agoYou as the end user can't 'upgrade the firmware' in cable modems, it's all sent from the CMTS. It's how they enforce "supported modems" - no firmware for your modem, you can't use it.