You put it like finding out people's needs is complete voodoo... but in fact there are well established disciplines in the social sciences that do nothing but t

You put it like finding out people's needs is complete voodoo... but in fact there are well established disciplines in the social sciences that do nothing but that, and quality of life can be put into indices and even ranked. And, yes, at this point European cities with good public transport, like Copenhagen, Zürich, Vienna or Munich come out on top in many cases in these surveys.