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Because if one works well, why stop there? Amazon isn't some tech startup with only a few hackers to focus on supporting their core product. They can easily ma
by nebabyte 10y ago
Because if one works well, why stop there?
Amazon isn't some tech startup with only a few hackers to focus on supporting their core product. They can easily maintain support for their core offerings while building out/up.
As to why: why not? In this day and age, why let anyone have a slice of something you have the recources and reach to do far better and cheaper than them?
- brianmurphy 10y agoOne reason: Focus. Anybody who has tried to launch a SAAS app knows that launching the software is not enough. The sales and support infrastructure has to be there as well. I'm not saying they can't do it. They certainly have the money to throw at the problem. The question is if they really want to.
- reilly3000 10y agoThey are practically offering support-as-a-service now. It's a clear segment of their core business they are leveraging by creating services around it. They are giving it the same focus and support as they do logistics, an area where they are also an indisputable leader.