The article pretty heavily misses a lot of the points that many guests view as a benefit. Had they not been evacauted from splash mountain they would have had a

The article pretty heavily misses a lot of the points that many guests view as a benefit. Had they not been evacauted from splash mountain they would have had a photograph of their exact moment before going down the plume. Similarly certain restaurants know where you're sitting and deliver food based on the magic bands. Recently actually when riding on Haunted mansion it knew we were from California and had a hitch hiking ghost looking to head to California. It's not to say they're not tracking you, but the tracking especially in such a closed city/community shows some of the positive smooth experiences that can be delivered when you know all those details about a person.