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I do this every time I call Comcast: 1. What is your operator ID and/or first name and last initial? 2. Can I please speak with your manager? They either fix
by ElijahLynn 10y ago
I do this every time I call Comcast:
1. What is your operator ID and/or first name and last initial?
2. Can I please speak with your manager?
They either fix the issue or get the manager on the phone.
Manger gets on phone and usually resolves issue. If not then I repeat step #2.
- ElijahLynn 10y agoAlso, whenever calling anyone like this I have been programmed to keep a specific call log with timestamps and who I have talked with. Makes it much easier when speaking with management later on.