3 ms·
When I was working for a large US telco, we were required by law (at that time), if we were told by the customer that if they were being deployed overseas with
by balabaster 10y ago
When I was working for a large US telco, we were required by law (at that time), if we were told by the customer that if they were being deployed overseas with the armed forces that service would be cancelled immediately at the customer's request without further proof of military subscription or deployment being required. This was quite a while back so I cannot speak to whether or not this is still the case. You may want to do some digging first, but it might be an angle to abuse the system to get what you want. Obviously IANAL etc.
- ElijahLynn 10y agoObviously unethical too...
- balabaster 10y agoBy "too", obviously you mean "equally as unethical as the telco illegally preventing you from disconnecting service to gouge you for money they wouldn't otherwise be able to get from you"? I was merely suggesting a solution to a problem. The question of who is more (un)ethical, the customer or the telco is for someone else to argue. Given that I've worked on the inside of two major U.S. telcos, and seen the lengths they've gone to to rip customers off, I have zero problem discussing any and all loopholes to their fraudulent behaviour. They're as unethical as they come.