I had considered that, but that seemed the less likely scenario: that they'd intentionally let their business get damaged, rather than having issues that most l

I had considered that, but that seemed the less likely scenario: that they'd intentionally let their business get damaged, rather than having issues that most large corporations face. I mean, they clearly don't have a handle on a wide variety of bad actors in their ecosystem, but keep putting out awkward attempts at solutions. This suggests they're trying to fix perceived problems, but are avoiding the core of the problem because they either don't see it or don't have the political will to fix it.