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In practice that's not really a meaningful distinction. For a business that survives by selling ads, pissing off your users is just as bad as pissing off your a
by Ajedi32 10y ago
In practice that's not really a meaningful distinction. For a business that survives by selling ads, pissing off your users is just as bad as pissing off your advertisers; you need both to survive, not just one or the other.
- tech2 10y agoMaybe, but like anything else there will be a calculation performed to determine how much it pisses people off as opposed to how much they might make by having people be suckered into^W^Wrejoin the fold. It's like Ford in the 70's with the Pinto, trading off the cost of law suits vs. the cost of a recall. So, yes. I agree with you in spirit, but not all users are as skilled, or upset, by this as others. And some may actually be lured back in.
- Ajedi32 10y agoThat has nothing to do with whether you're a paying customer or not though. (As illustrated by your example with Ford, where the people being harmed were clearly "the customer", not "the product".)