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Frustrate returning customers ... not a great idea
by crottypeter 10y ago
Frustrate returning customers ... not a great idea
- ForHackernews 10y agoYou should be able to actually delete an account, not just "deactivate" it.
- fritzw 10y agoYou can delete accounts, but the function is hidden and you have to search the help section to find it https://www.facebook.com/help/delete_account https://www.facebook.com/help/delete_account
- ForHackernews 10y agoGood tip!
- phs318u 10y agoHow ironic. I deactivated my account last year thinking it was the only option. I click on the link... to be asked to login to Facebook. :-|
- ballenf 10y agoYep, been down that road. You indeed have to reactivate your account in order to delete it. FB's approach here is a great example of a dark pattern. I've known several people who really want to kick the FB habit and deactivated their accounts. But when they accidentally reactivate, the temptation was too great to go back since everything was still there just how they left it. Evil genius right there.
- deleted 10y ago[deleted]
- tech2 10y agoYou're not the customer, you're the product.
- drusepth 10y agoI pay for Facebook (ads, as well as boosting posts). That makes me a customer, I guess.
- koolba 10y ago> I pay for Facebook. That makes me a customer. How does one pay for Facebook? Is there a premium service I'm not aware of?
- Belphemur 10y agoWhen you own pages you can use Facebook advertising system to #feature# your page on it. Same way Google do with adword on their search page.
- drusepth 10y agoHey, sorry. I edited my comment to clarify shortly after posting it, but I imagine you probably loaded the page in the meantime and responded later. I run ads on Facebook for several Facebook pages and additionally promote their posts (using the per-post boosting) fairly regularly.
- koolba 10y agoOkay that makes sense. I thought it was from the perspective of a John Q. User who has a Facebook account. In your example though the Ads are the product you're paying for. Not the Facebook account that is purchasing them, though I see how they're inherently linked.
- tech2 10y agoYou may fulfill both roles, customer and product, but I think that would make you a bit of a rarity. They can upset you as a product and support you as a customer at the same time.