I'm in the same situation, I didn't use my account several years. Than I tried to login, and account is locked. I was asked to send my ID. I did it. Now I'm wai

I'm in the same situation, I didn't use my account several years. Than I tried to login, and account is locked. I was asked to send my ID. I did it. Now I'm waiting fifth month to unlock it and nothing happens. They have my ID, I don't have account access.