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> Is there a special way you organize your backlog board? One list for each priority/case-type pair, so High-bug, Medium-bug, ... High-Feature, Medium-Feature,
by loumf 10y ago
> Is there a special way you organize your backlog board?
One list for each priority/case-type pair, so High-bug, Medium-bug, ... High-Feature, Medium-Feature, etc'
> ... external user request
If support made the card, they attach the case. No reporting on this though, it's mostly for followup -- when the card is moved to a Done, we can let the customer know what release it will be in.
> estimates
We do a very high-level estimate bucket. Mostly to size the release.
- EduardMe 10y agoI like the idea of attaching the case. Not only for following up, but also for reading the whole reason why something should be implemented and it shows the developers that there is a real person with a real pain behind it. Furthermore reading the original case sometimes helps in finding more efficient solutions. > high-level estimate bucket How does this bucket look like? Something like: `within 6 months`, `3 months`, `this month` or kind of effort oriented like `high effort` (takes long), `medium effort`, `low effort` (quickly implemented)?
- loumf 10y agoEffort and in days. Cards that are more than 10 days get broken down.