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This is unsettling. Not only are many counterfeit goods being sold through Amazon, but Amazon's policies (co-mingling inventory, lack of ability to signal count
by Chathamization 10y ago
This is unsettling. Not only are many counterfeit goods being sold through Amazon, but Amazon's policies (co-mingling inventory, lack of ability to signal counterfeit goods in complaint, lack of ability to review a counterfeit seller of a good instead of the good itself) are directly encouraging this situation. And Amazon's response seems to be a collective shrug.
The news media's response is probably just as much to blame - they're more interested in writing fluff pieces about Amazon's hypothetical drone delivery than in informing the public about the current major threat to consumers posed by Amazon's policies. I'm willing to bet a lot of customers have received faulty counterfeit goods and don't even realize it.
This also underscores one of the problems with quasi-monopolies - once they feel they have a captive audience, they're only more than happy to screw over their customers in order to make a bit more money. If everyone gravitates towards one company, we end up in a very precarious situation when the company invariably decides that we have no where else to go and then can do whatever they want to us.