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That's correct. One issue we've faced is that people will give the counterfeits one-star although most people reviewing the book give it four or five stars. Tha
by billpollock 10y ago
That's correct. One issue we've faced is that people will give the counterfeits one-star although most people reviewing the book give it four or five stars. That just ends up hurting us unfortunately. It took Amazon over three months to remove those one star reviews from one of our counterfeited books.
- rkeene2 10y agoWait... So Amazon removed legitimate reviews from people who bought the product being sold on the page being reviewed because the product being sold is sometimes counterfeit ? How are other people attempting to purchase that item from that page supposed to learn that the item may sometimes be counterfeit and act in a rational way or with a correct risk assessment when valid data is being expunged without any other changes ? The valid 1 Star reviews should stay !
- dec0dedab0de 10y agoThe valid 1 Star reviews should stay ! but those should be reviews of amazon, not reviews of the book.
- billpollock 10y agoOne star reviews damning our book should stay, lowering the overall book review? How is that not blaming the victim? We're not the counterfeiters.
- rkeene2 10y agoI never indicated that anyone should be "blamed" here. People purchased something, then reviewed that purchase after it was completed. They are not just reviewing the book, the book's contents, or your work in publishing it. They are reviewing the entire purchase, which includes the transaction where they bought something, and got something.
- rkeene2 10y agoThey are reviews of the purchase, which includes both the product, the mechanism of purchase, and everything else involved in the purchase.