6 ms·

Ubiuiti products seem really nice. However I've heard many bad things about their management culture. I really don't get how you can get fake product into you

by new299 10y ago

Ubiuiti products seem really nice. However I've heard many bad things about their management culture. I really don't get how you can get fake product into you own fulfillment chain. But I guess if you sign off on fake invoices that could happen. :)

cookiecaper 10y ago
I'm assuming it happened when buying from their FBA store. That would happen because they didn't tick the box preventing Amazon from commingling inventory and someone else listed a fake "Ubiquiti router".
- lozaning 10y ago
  Just listing it wouldn't have been enough. The counterfeiter would have had to ship product to amazon through FBA.
- scurvy 10y ago
  This happened outside of Amazon. Counterfeit product literally made it into their distributor's warehouses and was sold as legit. It's well-known, look it up on $search_engine: http://www.marketwatch.com/story/ubiquiti-plunges-on-struggles-with-fake-products-2012-08-10 http://www.marketwatch.com/story/ubiquiti-plunges-on-struggl...
scurvy 10y ago
If you're dumb enough to fall prey to Nigerian scammers to the tune of $39M....
scurvy 10y ago
Software support longevity can be iffy on certain product lines. Maybe 1 update, but not much beyond 6 months.
no_wizard 10y ago
> Ubiuiti products seem really nice. However I've heard many bad things about their management culture I want to know more about this. I'm not interested in buying from companies that have a tradition of having abusive or exploitative relationship with their employees, whenever it is possible to do so (I rightly acknowledge that its pretty hard to do. Almost every large company has been sued or been reported to have some sort of x y or z issue with their employees. I also try to be judicious about how I make exceptions. Its hard nowadays.) Its one of the reasons I walked away from amazon. edit: for what its worth, googling around with various search terms led to not much. The Glassdoor ratings also showed up at 4.x out of 5 (can't recall the exact number). So i'd be interested to hear more about it if you have anything to share
- new299 10y ago
  Glassdoor reviews appear to be routinely faked. At least in my experience. Once company I follow on glassdoor, after having an average rating of 2 for years has been getting a new 5 star review once a week for the last 2 months. This seems to be how companies get round any filtering glassdoor has in place, they slowly post good reviews over a period of months. I wouldn't trust their review averages. Maybe look at the baseline number of negative reviews, and see if the comments seem valid.
  - Arizhel 10y ago
    I think this is the case for anything where anyone can write a review. The same happens with restaurant reviews, for instance: people affiliated with the restaurant will write glowing, positive reviews to try to drown out the angry 1-star ratings from pissed-off customers. The thing to do with any kind of rating system like this is to weight the positive reviews far less than the negative reviews. Also read the positive reviews with a critical eye; the ones by "plants" are usually somewhat obvious.
- nommm-nommm 10y ago
  It's well known companies have shill Glassdoor ratings.

by new299 10y ago

cookiecaper 10y ago

I'm assuming it happened when buying from their FBA store. That would happen because they didn't tick the box preventing Amazon from commingling inventory and someone else listed a fake "Ubiquiti router".

lozaning 10y ago
Just listing it wouldn't have been enough. The counterfeiter would have had to ship product to amazon through FBA.
scurvy 10y ago
This happened outside of Amazon. Counterfeit product literally made it into their distributor's warehouses and was sold as legit. It's well-known, look it up on $search_engine: http://www.marketwatch.com/story/ubiquiti-plunges-on-struggles-with-fake-products-2012-08-10 http://www.marketwatch.com/story/ubiquiti-plunges-on-struggl...

scurvy 10y ago

If you're dumb enough to fall prey to Nigerian scammers to the tune of $39M....

scurvy 10y ago

Software support longevity can be iffy on certain product lines. Maybe 1 update, but not much beyond 6 months.

no_wizard 10y ago

> Ubiuiti products seem really nice. However I've heard many bad things about their management culture I want to know more about this. I'm not interested in buying from companies that have a tradition of having abusive or exploitative relationship with their employees, whenever it is possible to do so (I rightly acknowledge that its pretty hard to do. Almost every large company has been sued or been reported to have some sort of x y or z issue with their employees. I also try to be judicious about how I make exceptions. Its hard nowadays.) Its one of the reasons I walked away from amazon. edit: for what its worth, googling around with various search terms led to not much. The Glassdoor ratings also showed up at 4.x out of 5 (can't recall the exact number). So i'd be interested to hear more about it if you have anything to share

new299 10y ago
Glassdoor reviews appear to be routinely faked. At least in my experience. Once company I follow on glassdoor, after having an average rating of 2 for years has been getting a new 5 star review once a week for the last 2 months. This seems to be how companies get round any filtering glassdoor has in place, they slowly post good reviews over a period of months. I wouldn't trust their review averages. Maybe look at the baseline number of negative reviews, and see if the comments seem valid.
- Arizhel 10y ago
  I think this is the case for anything where anyone can write a review. The same happens with restaurant reviews, for instance: people affiliated with the restaurant will write glowing, positive reviews to try to drown out the angry 1-star ratings from pissed-off customers. The thing to do with any kind of rating system like this is to weight the positive reviews far less than the negative reviews. Also read the positive reviews with a critical eye; the ones by "plants" are usually somewhat obvious.
nommm-nommm 10y ago
It's well known companies have shill Glassdoor ratings.