If we want to be really specific: By FedEx i mean "Rangel Expresso SA" (www.rangel.pt or www.fedex.com/pt) which is their representation (Global Service Parti

If we want to be really specific: By FedEx i mean "Rangel Expresso SA" (www.rangel.pt or www.fedex.com/pt) which is their representation (Global Service Participant (GSP)) here in Portugal. By customs i mean airport customs (the ones i contacted), not the portuguese state customs. I don't know how they evaluated the package, they probably didn't even knew about it (due to lack of staff or other stuff...).