Google's failure to produce a service/system/ecosystem around chat is astounding to me. Google Chat was around well before HipChat, Slack, Gitter, etc and yet t

Google's failure to produce a service/system/ecosystem around chat is astounding to me. Google Chat was around well before HipChat, Slack, Gitter, etc and yet they came in and ate Google's lunch. At work we use HipChat but we pay for Google Apps for email/drive/etc. It's crazy that Google Chat and Hangouts suck so much.