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You would be surprised at the number of chats e-commerce websites receive in a day. One of our clients (selling clothes targeting 40+ women) had their sales al
by Karawebnetwork 10y ago
You would be surprised at the number of chats e-commerce websites receive in a day.
One of our clients (selling clothes targeting 40+ women) had their sales almost double when we added in a simple livechat widget.
Since I discovered that they actually put helpful people behind those chats I've started to use them. Now I ask questions with all my online transactions. "How is the warranty? Do clients return this product a lot? Do you have any similar products to recommend me?", etc.
- russdpale 10y agoYeh totally agree! I love the chat windows but its annoying when they pop up automatically.. That is just poor design.
- umbrai_nation 10y agoAnd the beeps! I generally turn off all of the sound in my environment, and it's very distracting to hear a beep and try to figure out where it's from. The worst is WPEngine. I already pay for their service, but whenever I look at an article on "How to do X", I hear beep!, and there's a sales chatbox in the corner. I've taken to starting a chat, letting them know their site is annoying and I'll never use it again, and then closing the page.