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Are there numbers behind that reasoning? I ask, because that doesn't match up well with my (anecdotal) experience as an end user. When I'm searching for softwa
by zipwitch 10y ago
Are there numbers behind that reasoning?
I ask, because that doesn't match up well with my (anecdotal) experience as an end user. When I'm searching for software to either replace something I'm currently using but dissatisfied with or when I'm doing something new (to me), I want to demo candidates so I can get a feel whether I like them or not. I don't mind paying for quality software (though much quality software is free), but requiring credit card info for even a demo is the exact sort of hurdle which I won't put up with. The cost (in time, and potentially wasted time in the future) is just too high.
- dkersten 10y agoYep, my experience is similar. I've bought tons of stuff online over the years and not once ever have I bought if I had to contact sales or had to fill out a lengthy form [1] in order to get a demo or price. This includes during the two startups I cofounded (ie where I was the person making the company purchase decisions). [1] I'll fill out short "email, name, company (if optional), industry" form but only if I don't think some salesperson is going to give me a call.