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I encountered that last night when trying to get something printed. Nope. My money went to a different printer. I'd be really curious to see some numbers on ho
by archon 10y ago
I encountered that last night when trying to get something printed. Nope. My money went to a different printer.
I'd be really curious to see some numbers on how successful this has been for them.
- r0m4n0 10y agoYea I would be curious as well. I'm sure this was the direct result of customer service receiving high call volumes on the same issue. If you look at their web app that relies on flash, its a real behemoth to rebuild so this credit for the end user annoyance probably seemed like an obvious long term bandage.