3 ms·

@MAGCLOUD PLEASE, FOR THE LOVE OF GOD tell your users that you don't ship to their country before they add items to cart, sign up (in order to confirm purchase)

@MAGCLOUD PLEASE, FOR THE LOVE OF GOD tell your users that you don't ship to their country before they add items to cart, sign up (in order to confirm purchase), and then proceed to the payment page. PLEEEEASE!

ErrantX 16y ago
it does have US/Canada/UK in the drop down at the bottom on the first page...
- evandavid 16y ago
  I'm not seeing it, and the fact that I have to search for it isn't exactly encouraging. I start on this page: http://magcloud.com/browse/Issue/88360 http://magcloud.com/browse/Issue/88360 I click Buy Issue. I click Sign Up Now. Still haven't seen it. Even on the magcloud.com homepage I don't see it. Maybe I'm crazy/blind. The site has my IP address this whole time and could use it. Visitors from outside the US will feel my pain on this one - it is a common and maddening frustration.
  - ErrantX 16y ago
    Just hit checkout - you don't need an account, that takes you to the shipping page where it tells you (thinking about it I can see how it is a bit confusing how they ask for an account, not sure how you got to the payment page though, it is on the shipping page) People elsewhere have suggested as a solution btw: http://www.shipito.com/ http://www.shipito.com/
    - evandavid 16y ago
      I admit - I overreacted... Sorry Magcloud. You can cancel my support request (seriously, which is kind of embarrassing). Anyway I've had dinner and can now speak calmly. The feature that I described (a preemptive suggestion of the inability to ship to the visitor's country) is not common on the web. In fact most online retailers really suck at it. I still haven't found a decent solution for quickly checking whether Amazon items can be shipped to me without adding to cart and proceeding to checkout. However, it would be a welcome feature for most online retailers, and would definitely stop visitor's like myself from getting a nasty first impression. I guess it's not implemented well because, by definition, if I'm outside your shipping area than I'm outside your target market. However you can see how this is short sighted, and keeping me happy might be a good idea for the future. So those are my $0.02 on the issue. I guess this is what happens when a company makes me angry ten minutes before dinner :D
      - ErrantX 16y ago
        Oh yeh I totally agree. The worst bit for me is that, living in the UK, sometimes you can get lucky (as in this case) but it is completely non-obvious...
sandaru1 16y ago
You don't have to sign up to checkout. It's mentioned just below the "checkout" link. However, I agree with you. They can make it easier. It's a good idea to use GEO-IP location to track the country and let users know right away.
- jonah 16y ago
  There are a number of pretty blatant usability issues with the MagCloud checkout process. :( Hopefully they'll do some testing and re-working before it gets out of beta.
mwilcox 16y ago
I wanted the print version :( If only I had an iPad ¬_¬

ErrantX 16y ago

it does have US/Canada/UK in the drop down at the bottom on the first page...

evandavid 16y ago
I'm not seeing it, and the fact that I have to search for it isn't exactly encouraging. I start on this page: http://magcloud.com/browse/Issue/88360 http://magcloud.com/browse/Issue/88360 I click Buy Issue. I click Sign Up Now. Still haven't seen it. Even on the magcloud.com homepage I don't see it. Maybe I'm crazy/blind. The site has my IP address this whole time and could use it. Visitors from outside the US will feel my pain on this one - it is a common and maddening frustration.
- ErrantX 16y ago
  Just hit checkout - you don't need an account, that takes you to the shipping page where it tells you (thinking about it I can see how it is a bit confusing how they ask for an account, not sure how you got to the payment page though, it is on the shipping page) People elsewhere have suggested as a solution btw: http://www.shipito.com/ http://www.shipito.com/
  - evandavid 16y ago
    I admit - I overreacted... Sorry Magcloud. You can cancel my support request (seriously, which is kind of embarrassing). Anyway I've had dinner and can now speak calmly. The feature that I described (a preemptive suggestion of the inability to ship to the visitor's country) is not common on the web. In fact most online retailers really suck at it. I still haven't found a decent solution for quickly checking whether Amazon items can be shipped to me without adding to cart and proceeding to checkout. However, it would be a welcome feature for most online retailers, and would definitely stop visitor's like myself from getting a nasty first impression. I guess it's not implemented well because, by definition, if I'm outside your shipping area than I'm outside your target market. However you can see how this is short sighted, and keeping me happy might be a good idea for the future. So those are my $0.02 on the issue. I guess this is what happens when a company makes me angry ten minutes before dinner :D
    - ErrantX 16y ago
      Oh yeh I totally agree. The worst bit for me is that, living in the UK, sometimes you can get lucky (as in this case) but it is completely non-obvious...

sandaru1 16y ago

You don't have to sign up to checkout. It's mentioned just below the "checkout" link. However, I agree with you. They can make it easier. It's a good idea to use GEO-IP location to track the country and let users know right away.

jonah 16y ago
There are a number of pretty blatant usability issues with the MagCloud checkout process. :( Hopefully they'll do some testing and re-working before it gets out of beta.

mwilcox 16y ago

I wanted the print version :( If only I had an iPad ¬_¬