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A. EV certs are bought for a reason, the very "green bar". Customers will notice this and won't be happy about it. B. the 9 month expiration will also make cus
by ce4 10y ago
A. EV certs are bought for a reason, the very "green bar". Customers will notice this and won't be happy about it.
B. the 9 month expiration will also make customers unhappy
Both measures will put operational pressure on Symantecs customers and eventually decrease Symantec's market share in the business.
- unethical_ban 10y agoYes, you are correct, in that Symantec's customers will care. I am saying the customers of banks don't give a damn about EV or not. It's not in the literature. It's hard enough to train them not to click through; even I as an IT guy would probably not notice the lack of EV unless there were a modal or bubble saying "Hey! This is different!"
- tokenizerrr 10y ago> A. EV certs are bought for a reason, the very "green bar". Customers will notice this and won't be happy about it. Are you sure? I've never heard/seen/notice anyone non-technical care remotely. Or even know what it means.
- rtpg 10y agoWe've been asked about it by "enterprise"-y clients. It's on the checklist of things companies ask about when assessing third-party services.
- tokenizerrr 10y agoThose are not users. Those are people who have read up about SSL certificates and have bought in to the hype.
- rtpg 10y agomost business is B2B, I don't see how they're not users.
- squeaky-clean 10y agoThe business is not the user for SSL. It's the human logging into the website. Maybe Bank of America will care if the padlock in the URL bar is gone, but John Doe couldn't care less and probably has never noticed the green padlock and word secure in the URL bar ever.
- ce4 10y agoYes, the EV cert market is pretty enterprisy. Those customers need EV certs for compliance and will abandon Symantec to stay compliant.
- deleted 10y ago[deleted]