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Is this something new or is it another rebranded Clevo? The Galago Ultrapro they released a couple of years ago had amazing specs, but the keyboard had a design
by phaus 10y ago
Is this something new or is it another rebranded Clevo? The Galago Ultrapro they released a couple of years ago had amazing specs, but the keyboard had a design flaw they refused to fix properly.
Some Clevos are OK, but many of them have design defects and/or poor QC.
- shmageggy 10y agoIf we are talking about the same machine, where the keyboard would just not register key presses about 5% of the time, they did eventually ship out free replacement keyboards to all owners.
- CalRobert 10y agoWhich was surprising, since their support line tried their damnedest to convince me that I just didn't know how to type. I never took them seriously after that.
- shmageggy 10y agoYeah they tried to do the same to me (gaslighting, basically), and I already had a return shipping label in hand, but (un?)luckily they announced the replacements right around that same time.
- CalRobert 10y agoI'd say you were lucky to rid yourself of a company that clearly prefers lying to their customers over testing their products before release.
- phaus 10y agoWhen I was looking into them they were shipping out identical keyboards with a metal bar attached to it to make if feel less "cheap", but it supposedly didn't actually fix the problem. Did they actually end up redesigning the keyboard after that?
- shmageggy 10y agoYes, they redesigned it and shipped out full replacement keyboards. It works reasonably well now.