I've had this happen a number of times but I always go in and report a issue with the ride and click my driver canceled and they credit my account with $5 right

I've had this happen a number of times but I always go in and report a issue with the ride and click my driver canceled and they credit my account with $5 right away. They don't even look into it they give it to me right away. It's not ideal but I think its their way of dealing with this easily.