4 ms·
The tone might have been negative, so my apologies. There's a lot of value add that Sudden is bringing to the table. Most obvious being sourcing, second being
by alaskamiller 10y ago
The tone might have been negative, so my apologies.
There's a lot of value add that Sudden is bringing to the table. Most obvious being sourcing, second being operations, third being logistics of getting the boxes to you, then lastly fourth--and most important--is marketing.
Coffee for the most part is bullshit, much like the wine industry. A small part of the audience want to hobnob about taste. For some reason everyone complains about Starbucks coffee or McDonalds coffee and somehow suddenly everyone knows what coffee gruel tastes like. The rest of the audience will just take what you craft and pour in milk and sugar to their liking, aka Philz.
Along with having so many people in the industry, cutting through the signal to convince you to remember the brand, to get you to try it, and to get you to believe it's superior is almost all the work.
On the global scale it's the equivalent of coffee farmers in Yunnan, China spending millions of dollars to convince you that Chinese coffee is just as good if not better than coffee from elsewhere like how wine people try to convince you something grown out of Napa or Champagne isn't good.
And to be fair the last time someone did this was some folks in South America using the marketing idea of a guy in a poncho and hat with his mule, and that worked really well.
So it's to say the challenge is process and marketing. Both are hard. But hard is good. Most people shy away from hard work to min-max their way through life.
Coffee people tend for the most part admire and adore hard work. It's the reason why they insist on doing things the long way, hard way, right way.
And that in turn is what makes this exciting.
But to flip it back, identifying the context of this was my aim.
1. Instant coffee is already a CPG thing you can buy off the shelf.
2. Then the preppers came up with the freeze drying.
3. And now someone is mechanizing it.
And it's going to be hard.
And whether that's going to be a better thing or not, well, maybe it wouldn't matter.
Techies could be drinking Ensure or Slimfast but instead they choose diarrhea-inducing Soylent because marketing is all that matters.
PS. Hard also means they're locked out of a lot of things. This won't be mainstream, there's no economies of scale for margins to give to retailers to have it be on shelves. And if and when they do upgrade to industrial scale they lose the hipster cache. Tough calls to be made, but either way hard is always more fun.
- zloof 10y agoGreat response - appreciate the clarification and all makes sense. Yeah, those are all the real challenges we face. Marketing for us is a big one - as many people have pointed out about our website :-) I think it's our job as a business to figure out a way to make it mainstream. It's going to take creativity, hard work, and a great tasting product - but that's the challenge we are signing up for to be honest. We are not here to make a niche product. Everything we are working towards is making this something the majority of people can enjoy. If you talked to my parents in the 70's, the idea of a Starbucks style cafe where you pay $5 for an iced latte was ludicrous, but now it's mainstream (I'm not saying its a ripoff either, its just something we didn't know we'd want). What we see is a huge gap in the market. If you live in a select few big cities, you have this huge exposure to specialty coffee and it tastes great. If you live anywhere else - it is a whole lot harder to experience coffee that tastes this good. We believe that the average person truly does want to experience great tasting coffee - they just don't have access. *Caveat that I always add - that doesn't mean there isn't room for other coffee either. McDonalds is a mainstream burger restaurant but there is still a place for 10 other fast food companies, a whole spectrum of high end burgers, etc. We aren't trying to replace every way to drink coffee - just provide a new alternative that tastes awesome. Really enjoyed your comments - thanks for writing!
- alaskamiller 10y agoTo be honest I was rocking the Sudden Coffee red sticker on my laptop in the south bay for the last four months!
- freese 10y agoHahaa! Awesome. The circle or die cut one?
- alaskamiller 10y agoCircle. When you going to send me the die cut one??
- freese 10y agoemail me and I'll send you two!