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OK, I'll try it. I've been interested in an instant/easy cup of coffee for a long time and yet to find anything worthwhile. From a tech standpoint the order pr
by _eht 10y ago
OK, I'll try it. I've been interested in an instant/easy cup of coffee for a long time and yet to find anything worthwhile.
From a tech standpoint the order process is a bit lacking and confusing. I'm prompted to create an account after ordering, but then emailed an activation for an account that was automatically created.
I'm unsure if my month starts now, and I can expect a shipment soon, or if I have to wait till 4/22, which is what your site says my next shipment will process.
You linked to a 'super secret' area (https://www.suddencoffee.com/?trial=true https://www.suddencoffee.com/?trial=true) where it says your trial will convert to an eight cup subscription for $24/month, but I signed up on the normal page for $22/month.
I'm looking forward to trying the coffee, as well as having a more intuitive and less confusing site to manage my subscription. How is that for a coffee/tech snob? :D
- freese 10y agoThanks for pointing all these out! Agree that the order process is a bit lacking. We just hired our first engineer to work on it. We're currently using Shopify + a bunch of apps since our focus has been the hardware (brewing + coffee). Also - just had a meeting yesterday to figure out how to make the site more clear. Your month starts now. We'll ship your coffee tomorrow and the subscription will renew on 4/22. The pricing for the trial is a bug. We lowered the price recently and clearly forgot to update the description - I just fixed it. Really appreciate the feedback!
- deleted 10y ago[deleted]