Tangentially related, but Netflix also do some similar User-Agent sniffing logic for Linux users browsing with Firefox. Firefox does indeed support Widevine, bu

Tangentially related, but Netflix also do some similar User-Agent sniffing logic for Linux users browsing with Firefox. Firefox does indeed support Widevine, but unless you pretend to be Chrome Netflix refuses to work. I got brushed off in much the same way as this user did when I tried to discuss the matter with customer support. In the end I carpet bombed a bunch of executives by guessing the email address format, and only then did I get a response from someone who knew what they were talking about and understood my complaint. I think front-line support being unhelpful like this (and furthermore being unwilling to escalate the issue to someone technically adept) is a widespread issue and I'd agree with some of the other posters here: I've encountered maybe 1 helpful post from answer.microsoft.com after numerous visits when troubleshooting Windows issues.