Doesn't mean they can't file the issue. Then the team just checks the box on their ticket solution that says "WONT FIX" or "NOT SUPPORTED" and moves on with the

Doesn't mean they can't file the issue. Then the team just checks the box on their ticket solution that says "WONT FIX" or "NOT SUPPORTED" and moves on with their lives. Customers would feel respected, the workaround would be found and used, and no one would feel ignored. It would leave a customer happier than telling them they don't warrant interest.