By "cash cow", I was referring to the Windows and Office business units as defined by how Microsoft releases their breakdown of finances. I'll cop to forgetting

By "cash cow", I was referring to the Windows and Office business units as defined by how Microsoft releases their breakdown of finances. I'll cop to forgetting about the Server business unit, not because I'm not familiar, but because I genuinely just forgot about it in my statement. Of the products you mentioned, the only one I've never heard of is Dynamics CRM. I use all of the others daily. But you are correct in your general summation of my statement. I made a generalization about Microsoft based on public consensus; that their biggest success is in markets which they've already saturated. That statement doesn't hold up as well when you actually start to break down all of their products and services.