It's true, but the flip side is don't offer a web based product if you can't support a wide range of web browsers on multiple OSes. This gives me flashbacks to

It's true, but the flip side is don't offer a web based product if you can't support a wide range of web browsers on multiple OSes. This gives me flashbacks to old (hopefuly dying) "web based" enterprise apps that were browser accessible only by a one magic version of windows explorer with a giant slew of automatically downloaded browser extensions. Just produce an app if that's all that can be supported.