My father met a top exec (later president) of Toyota in the 80s, he came to my house and met our dog. Some time later we saw him writing on a little black noteb

My father met a top exec (later president) of Toyota in the 80s, he came to my house and met our dog. Some time later we saw him writing on a little black notebook. A decade later, the exec invited my father, and during the dinner conversation he asked about his children and dog by name... that was pretty impressive, and an example of how to manage relationships. LinkedIn doesn't (yet) give you that kind of information (I guess some good CRMs do?)