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It used to be that, in some of these situations at Starbucks, you could request the cheaper drink with a modification that made it essentially into the more exp
by pasbesoin 16y ago
It used to be that, in some of these situations at Starbucks, you could request the cheaper drink with a modification that made it essentially into the more expensive drink. For example, ask for the large but with only so much ice. The experienced baristas often knew what you were about, but never seemed to mind.
A bit of a waste of a larger cup, but then... Maybe you could order the large drink in a medium cup?
If you order a hot tea with only one bag but in a grande (medium) cup, they are supposed to only charge you for a tall (small) (or were supposed to, at one point). (Some staff knew this; others did not.)
I feel a bit silly, making this comment. On the other hand, it is another aspect of Starbucks allowing the customer to customize/"hack" their drink. It seems to accomplish a certain level of customer "engagement" with the purchase activity and product offerings.
- wanderr 16y agoMy girlfriend was a barista in college, so I know about the hacks but I feel like enough of a dork ordering a "tall quad iced americano with a splash of soy" without making it even more complicated. Honestly I'd rather just pay the extra at that point. :P
- pasbesoin 16y agoAh, yes, the "splash of soy". And, will they charge you the soy upcharge, or not? ;-) (Back when I was a more regular customer, it seemed to depend on the staff and/or attitude/directive of the management at the particular store.)
- wanderr 16y agoYeah, entirely depends on the barista, unfortunately. Oddly if I ask them to leave room and then ask for soy after they make my drink they have no problem giving it to me...but all this is way too much interaction to just get a damn coffee. :P