I'm not convinced about phone calls, because if your phone is stolen you can always go to a pay phone! Sarcasm aside. The real answer is: Convenience. There a

I'm not convinced about phone calls, because if your phone is stolen you can always go to a pay phone! Sarcasm aside. The real answer is: Convenience. There are apps that make my life a lot more convenient. Dutch citizens live on public transport; I have never touched a car in my life. A bus stops at my station every 50 seconds. It is great to be able to quickly plan, get information about delays, allow yourself to take a nap and get woken up by a buzzer etc... It's just convenience. Yes you'll get along fine if you do your daily commute with same train, same bus, same boat. But as soon as you need to do something more exotic, it's nice for an app to have your back