Funny story: My ISP actually closed my contract earlier this year. Out of the blue, I got a phone call from someone about "my cancellation". After some puzzled

Funny story: My ISP actually closed my contract earlier this year. Out of the blue, I got a phone call from someone about "my cancellation". After some puzzled minutes the operator figured out that someone else with the same name cancelled their account but didn't state a customer ID or his address, so they went on to cancel mine. The operator told me he'd correct this, but a month later my internet access went down all the same. After some back and forth to get it back up, the next supporter I had on the line said that they actually tried to cancel the cancellation, "but it was already too late for that" and the system didn't let them. That was surely one of the bigger WTF moments I had with support so far.